Gas Specialists
Gas fireplaces need annual service just like any gas appliance. Pilot assemblies fail, thermocouples wear out, ceramic logs crack, burner ports clog with dust and pet hair, and glass panels develop mineral haze. We service all major brands — Heatilator, Majestic, Lennox, Napoleon, Heat & Glo, and more. Call (972) 521-7225.
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Safety note: If you smell gas strongly (rotten egg odor), leave the house immediately and call your gas company. Do not operate switches or light flames. Call us after the gas company confirms no leak.
Annual service/tune-up: $150–$250. Thermocouple replacement: $100–$200. Gas valve repair: $200–$400. Ceramic log set replacement: $200–$800. We quote repairs during the service visit — no separate diagnostic fee.
Once a year, ideally in early fall before you need it. Annual service catches worn components before they fail on the first cold night. It also ensures all safety systems are working properly — thermocouple, ODS, and gas shut-off.
90% of the time: worn thermocouple. The thermocouple is a safety sensor that detects the pilot flame. When it wears out, it can’t tell the gas valve that the pilot is lit, so the valve shuts off the gas. Replacement is quick — $100–$200 and your fireplace works again.
Yes. We service Heatilator, Majestic, Lennox, Napoleon, Heat & Glo, Monessen, Kingsman, and most other major brands. We stock common replacement parts (thermocouples, thermopiles, igniters) and can source brand-specific parts within 1–3 days.
We respond within 2 hours during business hours.